Welcome letter from the CEO of the Citibank Europe plc Hungarian Branch Office

We value our partnership with the Canadian Chamber of Commerce in Hungary which we regard as a reputable and influential organization.

One of the major goals of CCCH is obviously fostering the economic relationships between Hungary and Canada and the business community values the opportunities and benefits that are coming from the commercial and investment relationship between the two countries.

The CCCH regularly organizes various business, professional and social events that offer us opportunities to further building our relationships with our clients and prospects, exchange ideas and best practices, as well as share our expertise and global knowledge and experiences in different industry themes to the benefit of .this community.

Citibank in Hungary was the first Citi franchise established in Central and Eastern Europe in 1985. In 2011 we are celebrating our 25th anniversary of serving our clients and the community in Hungary. We are proud of the many outstanding achievements and innovations that we have accomplished during the 25 years to benefit our clients and the community in Hungary and also, of the key role that we have been playing in contributing to the economic development and modernization of Hungary. We also remain committed to continue to be an active and supportive member of the community in Hungary.

In serving our customers in Hungary we continue to build on Citibank’s unmatched global opportunities and expertise and further leverage on the fact that none of our competitors in Hungary has a worldwide presence or platform approaching the scale of Citibank. This offers our clients access to world-class products and services, and banking innovations available from around the world.

Over the last 25 years we have served our clients’ short and long-term financial needs and we are proud to have been involved in some of their major corporate events. Some of Citi's landmark transactions include the first Commercial Paper Program in Hungary for MATÁV in 1993, the debut financing of Westel 900 in 1997, the largest corporate Local Currency Project Financing as part of Vodafone Hungary's start-up financing in 2000, the first Islamic Finance Facility in Hungary for MOL in 2002 and the largest corporate loan syndication for MOL in 2005.

Citi was lead manager of several successfully priced sovereign bond issuances, including a €1.5 billion Eurobond for the Government of Hungary in 2008, a €1 billion Eurobond issuance in 2009 - a transaction that helped to restore the market confidence in Hungary after having been impacted by the global economic and financial crisis, and a $2 billion benchmark USD bond issuance in 2010.

We are very proud to be the first bank to introduce a real credit card on the Hungarian market in 1998 and ever since we have been leading in innovating new benefits, products and services for our customers, including the 24-hour telephone customer service for cardholders, Utility Payment, Equal Payment Plan, Loan On Phone and the Platinum Card with Platinum Club privilege services. Today, we have the widest cards offer in the Hungarian market partnering with industry-leading companies to bring outstanding value-added benefits to our customers through our co-brand cards, partners including Magyar Telekom, Malév Hungarian Airlines and Shell Hungary.

Today, Citibank operates as a unique global banking business serving clients in corporate, commercial and consumer segments. We are a market leader in Credit Cards, Citigold, Internet Banking, Global Transaction Services, Treasury and Global Subsidiary Group with diversified distribution channels: 26 branches across major cities in Hungary, 24/7 CitiPhone banking, internet banking and directsales/telesales channels.

Leveraging on Citi’s unparallel global footprint as well as our outstanding global and local expertise we bring our institutional clients tailor made solutions to support their complex financial needs. Our services extend to global transaction services, securities and funds services, treasury, corporate and investment banking, complemented with one-stop-shop retail solutions for their employees.

Citibank serves consumer customers in Hungary through 26 branches, best-in-class internet banking and telephone banking services. Our 300,000 consumer customers in Hungary are choosing Citibank for our innovative, flexible and convenient banking products and services, including bank accounts, insurances, wealth management, chip debit and credit cards, featuring advanced security and fraud protection solutions. We attract, train and inspire the best people to deliver excellence in client service.

We are committed to being an active and supportive member of the communities in which we do business. In line with Citi's global corporate social responsibility strategy we primarily focus on financial education, building NGOs and small businesses and driving environmental awareness with our customers. We have planted in total 37,000 trees for our customers who switched from printed to paperless e-Statements in our Plant-a-Tree Program launched in 2008.